Returns & Preorder Policy

We're collectors too, and we treat every order with care.

Trading Cards - All Sales Final
All trading card purchases are final sale. We do not accept returns or exchanges on trading cards.

Preorders
All preorder sales are final and cannot be canceled once placed. In rare cases where a cancellation is approved, it will be subject to a 3% restocking fee. Release dates are not guaranteed and may change. Preorders cannot be canceled due to market price changes, product availability, or buyer's remorse.

Order Cancellations
Orders may only be canceled before they are processed or shipped. Approved cancellations are subject to a 3% processing fee. Orders cannot be canceled due to market price fluctuations or changes in product value.

Shipped Orders
Once an order has shipped, it is considered final sale and cannot be canceled or modified.

Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos and your order details and we'll make it right.

Chargebacks & Disputes
We reserve the right to dispute any chargebacks. Fraudulent or abusive chargebacks may result in restrictions on future purchases.

By completing a purchase with JC Hobby, you agree to this policy. Thank you for supporting us. We appreciate every order!